Houston-based TSC Drill Pipe Revolutionizes Customer Support with Launch of TSC HOIST

A new benchmark in customer service. With TSC HOIST (acronym for Hands On Interactive Support & Training), you don’t just receive a service; you gain a partner dedicated to improving your drilling operations: www.drillpipe.com/hoist.

HOUSTON, Texas / ACCESSWIRE / May 14, 2024 / TSC Drill Pipe, an industry leader in oilfield equipment, is proud to announce the launch of its first customer-centric program, TSC HOIST, an acronym for Hands On Interactive Support and Training. This exclusive initiative redefines customer service by offering an unrivaled suite of services designed to put customers first and ensure the highest level of satisfaction in drill pipe operation and maintenance.

Uncompromising quality assurance

At the heart of TSC Drill Pipe’s mission is an unwavering dedication to quality and excellence. The company’s commitment is reflected in every drill rod and service offered, each of which undergoes rigorous quality control procedures to not only meet, but even exceed, industry standards. TSC Drill Pipe’s cutting-edge manufacturing processes, meticulous material selection and continuous innovation in drilling solutions are the cornerstones of its reputation. The introduction of TSC HOIST further strengthens this commitment, embodying the company’s relentless pursuit of excellence. Designed to meet the growing demand for convenient and personalized service, TSC HOIST ensures that customers receive individual attention from a team of experienced professionals. The program emphasizes the importance of proper maintenance and handling, allowing drill pipes to perform optimally within customers’ distinct drilling programs.

Access to expertise, efficiency and excellence with TSC HOIST

The TSC HOIST program includes customer-focused platform visits, providing personalized attention to each client, ensuring that their specific needs are met. The program supports customers’ preferred service and repair centers by giving them priority treatment with TSC Drill Pipe’s internal qualification assessments, expediting the licensing process to maximize profitability for the company’s customers . Customers also appreciate direct access to field experts, allowing immediate and expert consultation. Additionally, the TSC HOIST program provides tailor-made training on site or remotely through TSC Drill Pipe and TSC University, equipping teams with the knowledge, skills and support needed for peak performance. This comprehensive approach ensures that customers receive best-in-class support and resources, directly contributing to the success of their operations.

With the launch of TSC HOIST, TSC Drill Pipe sets new benchmarks for quality and customer service in the oil and gas industry. The TSC HOIST program is more than just a commitment to excellence: it is a testament to TSC Drill Pipe’s commitment to customer success.

For more information about TSC HOIST, please contact TSC Drill Pipe at (832) 230-8228 or (email protected).

About TSC Drill Rods

TSC Drill Pipe, a division of Texas Steel Conversion, Inc., draws on more than four decades of steel pipe processing expertise to ensure our drill pipes have the highest reliability, consistency and durability, as well as the longest life of any drill rod on the market. .

Contact details

Stephanie Williams
Marketing Specialist
(email protected)
832-230-8228

SOURCE: TSC Drill Pipe, a division of Texas Steel Conversion, Inc.

View the original press release at newswire.com.